Terms & Conditions

Last Update: November, 2020

Access, navigation and use of the website https://firstaid-lifeline.com/o FIRST AID LP (hereinafter, the “Website”) implies the express and unreserved acceptance of all the terms of these Conditions of Use, having the same validity and effectiveness as any contract entered into in writing and signed.

Its observance and compliance will be enforceable with respect to any person who accesses, browses or uses the Website https://firstaid-lifeline.com If you do not agree with the terms set forth, do not access, browse or use the Website.

OWNER OF THE WEBSITE

Name: FIRST AID LIFE LINE

E-mail: support@firstaid-lifeline.com

Address: Guanajuato 224, office 801-802, Col. Roma, Cuauhtemoc, C.P. 06700, CdMx. Mexico.

Telephone +52 1 55 5941-5140

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These Terms and Conditions regulate the access, navigation and use of this Website, without prejudice to the fact that the provider reserves the right to modify the presentation, configuration and content thereof, as well as the conditions required for its access and / or use. . The access and use of the contents of the Website after the entry into force of its modifications or changes implies acceptance of the same.

However, access to certain content and the use of certain services may be subject to certain particular conditions, which will in any case be clearly displayed and must be expressly accepted by users. These particular conditions may replace, complete or, where appropriate, modify these Terms and Conditions.

The provider reserves the right to modify the terms and conditions stipulated herein, in whole or in part, by publishing any change in the same way these Terms and Conditions appear or through any type of communication addressed to users.

In the same way, we inform users about what their rights and obligations are in relation to the contents exposed through the Website, logos and brands used, as well as the responsibilities that may arise from the use of the service.

For the purposes of interpreting these Terms and Conditions, we understand that a person becomes a user at the moment they accept the Conditions of Use and the Privacy Policy displayed on the Website, and it is enough for them to visit it.

REGISTRATION and ACCESS

Access to the contents of the Website is completely free, without prejudice to the fact that there may be sections or particular services that require for their use and enjoyment the payment of some economic amount, of which in any case the user will be duly informed, and that it must expressly accept in order to enjoy them.

In the case of not having a username and password to access the Website, the user must register from the following link: https://firstaid-lifeline.com/, where they must enter all their real and truthful data, since It will be the only way that we will be able to process possible orders that are made in the future, as well as correctly manage the commercial relationship with the user.

Access to https://firstaid-lifeline.com/por by minors is prohibited. However, in case of access and registration by a minor, it will be presumed that access has been made with prior express authorization of their parents, guardians or legal representatives, notwithstanding that the provider reserves the right to make any verifications it deems appropriate.

Access and navigation on the Website do not require registration, although to make any purchase or to receive advertising, information and periodic offers of our promotional campaigns and our products, it will be necessary to complete the web forms provided for this purpose. Registration on the Web Site is, unless otherwise indicated, free of charge.

Under no circumstances will the provider be responsible for the veracity of the registration data provided by users, so each of them will be solely responsible for any consequences, errors and failures that may arise from the lack of quality of the data.

REQUIREMENTS TO REGISTER AS A USER

It is an essential requirement to be able to register as a user to be over eighteen (18) years old and to provide all the required data and classified as mandatory.

In the same way, the registered user assumes that the user account is personal and non-transferable, being able to register on the Website both natural persons and legal persons, whether they are commercial companies or other types of entities.

The password, personal and non-transferable, must be generated by the user in accordance with the rules of robustness and complexity that are established at all times by the provider. The password created by the user will have an unlimited temporary validity.

If the user selects a password that does not meet the minimum requirements in accordance with the approved and current password policy of the provider, the User will be notified of this breach and of the conditions that said password must meet for effective validity upon registration of the interested party. in the provider's user registry.

However, the provider has the necessary functionalities so that the user, notifying the provider in advance, can change his password when he deems it appropriate, for example, because he suspects or constantly that the confidentiality of the password has been breached.

The password is personal and not transferable. The user agrees to make diligent use of his password and keep it secret, not transmitting it to any third party or to the provider. Consequently, users are responsible for the adequate custody and confidentiality of any identifiers and / or passwords that they have selected as registered users of the provider, and they undertake not to assign their use to third parties, whether temporary or permanent, or allow their access. to outsiders. The user will be responsible for the illicit use of the Website by any illegitimate third party, who uses a password for this purpose due to non-diligent use or loss of it by the User.

By virtue of the foregoing, it is the user's obligation to immediately notify the provider about any fact that allows the improper use of identifiers and / or passwords, such as theft, loss, or unauthorized access to them, with in order to proceed with its immediate cancellation. As long as such events are not communicated, the provider will be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorized third parties.

Finally, the provider informs you that for the correct realization of a purchase, certain data oriented to the processing of the same will be required, such as the buyer's address, real data, contact telephone number, and means of payment.

SIGN UP AS A REGISTERED USER

The user can, at any time, request to unsubscribe from the Website, simply by requesting it by written communication to support@firstaid-lifeline.com, indicating their username and the specific service from which they wish to unsubscribe. Likewise, the user can unsubscribe at any time, by entering the Website in the "Privacy Tools" section.

In any case, once the cancellation has been made, the user may request a new registration, saving the provider's power not to admit said registration in the specific cases specified in the clause called "Rules of Use of the Website" or in case of conflict or controversy raised between the parties, that is to be resolved or that has ended with acknowledgment of fault or negligence of the user and / or damage to the provider, its collaborators and associates or its users, clients or potential clients.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The provider is the owner or, where appropriate, has the corresponding licenses on the exploitation rights of intellectual and industrial property of the Website, as well as of all the contents offered therein, including the platform itself, texts, photographs or illustrations. , logos, brands, graphics, designs, interfaces, or any other information or content, and the services available through it.

In no case will it be understood that the access, navigation and use of the Website by the user or the use, acquisition and / or contracting of products or services offered through it implies a waiver, transmission, license or total or partial transfer of said rights by the provider. The user has a right to use the contents and / or services of the Website within a strictly domestic environment and solely for the purpose of enjoying the services provided in accordance with these Terms and Conditions.

References to trademarks or registered trade names, or other distinctive signs, whether owned by the provider or third-party companies, imply the prohibition on their use without the consent of the provider or its legitimate owners. At no time, unless expressly stated otherwise, does access, navigation or use of the Website and / or its contents confer on the user any right over distinctive signs included in it.

All intellectual and industrial property rights over the contents and / or services of the Website are reserved and, in particular, it is prohibited to modify, copy, reproduce, publicly communicate, transform or distribute, by any means and in any form, the entire or part of the contents included in the Website, for public or commercial purposes, if you do not have the prior, express and written authorization of the provider or, where appropriate, of the owner of the corresponding rights.

Likewise, it is forbidden to suppress or manipulate the copyright or other credits indications that identify the rights holders of the content that the user finds on the Website, as well as the technical protection devices, fingerprints, or any protection mechanism. or information incorporated into the content offered on the Website.

In the event that the user sends information of any kind to the provider through any of the channels enabled for this purpose, the user declares, guarantees and accepts that he has the right to do so freely, that said information does not infringe any intellectual property rights, industrial, trade secret or any other rights of third parties, and that said information is not confidential or harmful to third parties.

The user acknowledges assuming responsibility, leaving the provider harmless for any communication provided personally or on his behalf, reaching said responsibility without any restriction on the accuracy, legality, originality and ownership thereof.

If the user becomes aware of the existence of any content that is illegal, illegal, contrary to the laws or that could imply an infringement of intellectual and / or industrial property rights, he must immediately notify the provider through the email address support @ firstaid-lifeline.com so that it can proceed to adopt the appropriate measures.

Similarly, in the event that any user or third party considers that any of the contents of the Website owned by the provider violates their intellectual and / or industrial property rights, as well as any other rights, they must send a communication to support @ firstaid-lifeline.com with the following information:

• Identification data and means of contact of the claimant or his legal representative.

• Documentation that proves your condition as owner of the rights allegedly infringed.

• Detailed account of the rights allegedly infringed by the provider, as well as their exact location within the Website.

• Express declaration by the claimant that the use of the contents has been made without the consent of the owner of the rights allegedly infringed.

RULES OF USE OF THE WEBSITE

It is not allowed and, therefore, its consequences will be the sole responsibility of the user, access or use of the Website for illegal or unauthorized purposes, with or without economic purpose. In particular, and without the following list being absolute, it is prohibited:

1. Use the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in a third party's computer.

2. Use the Website for the transmission, installation or publication of any virus, malicious code or other harmful programs or files.

3. Use the Website to collect personal data from other users.

4. Using the Website illegally, against good faith, morals and public order.

5. Register through the Website with a false identity, impersonating third parties or using a profile or performing any other action that may confuse other users about the identity of the origin of a message.

6. Access without authorization to any section of the Website, to other systems or networks connected to the Website, to any provider's server, or to the services offered through the Website, by means of hacking or falsification, extraction of passwords or any other illegitimate means.

7. Breach, or attempt to breach, the security or authentication measures of the Website or of any network connected to it, or the security or protection measures inherent to the content offered on the Website.

8. Carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Website or in the systems or networks of the provider, as well as in the systems and networks connected to the Website.

9. Prevent the normal development of an event, contest, promotion or any other activity available through the Website or any of its functionalities, either by altering or trying to alter, illegally or in any other way, access, participation or operation of those, or falsifying the results of the same and / or using fraudulent participation methods, through any procedure, and / or through any practice that violates or violates these Conditions of Use in any way.

The breach of any of the previous obligations by the user may entail the adoption by the provider of the appropriate measures covered by Law and in the exercise of their rights or obligations, which may lead to the elimination or blocking of the account of the offending user, Without the possibility of any compensation for damages caused.

Similarly, the Website has areas through which users can participate, publish content, share content, whether their own or published by the provider. Said areas may be the provider's own and therefore dependent and controlled by it, or outside the provider, in the case of independent social networks outside of our organization, for which we cannot be held responsible, or for the correct operation, or for the conditions and policies established by those responsible, being the user himself who must consent and assume at all times the treatment that is carried out of the information published on said platforms.

In any case, we inform you that when the user participates in any of these areas, the rest of the users of the Website will be able to access and use all the content published by the user. The provider cannot control what use other people will make of these contents and, therefore, the provider is not responsible for it. The provider recommends that you do not publish personal data or materials protected by intellectual and industrial property rights or any other rights.

In order for the Website to be a safe environment, and to protect our users, it is strictly forbidden to publish content:

1. That violate the secrecy of communications or that imply an infringement of intellectual and industrial property rights or of the regulations governing the protection of personal data;

2. That include photographs that collect images or personal data of third parties without having obtained the appropriate consent of their owners.

3. Containing "spam" and / or links to sites unrelated to the corresponding space.

4. Containing any material or information that is illegal, racist, obscene, pornographic, abusive, defamatory, misleading, fraudulent or in any way contrary to morality or public order.

5. That may be considered as a violation in any way of the fundamental rights to honor, personal and family privacy or the image of third parties and, especially, of minors;

6. That include advertising or commercial communications, for the issuance of messages for advertising purposes or to collect data for the same purpose.

The user who breaches these prohibitions will be responsible for any claim that occurs as a result of it. Even if there is no claim from a third party, the provider reserves the possibility of preventing access to the Website or the possibility of participating in the spaces provided therein to users who breach these conditions.

The provider does not control the content published by users on the Website and does not assume any responsibility for these contents. However, the provider reserves the right to monitor and / or moderate any content posted by users and, in the event that it violates these Terms and Conditions or the Privacy Policy, to edit or delete it. Likewise, if you find any information or content on the Website that may be inappropriate, contrary to current regulations, or contrary to the conditions provided on the Website, we ask that you immediately inform the provider through the different means arranged for it.

Links

LINKS TO OTHER WEB PAGES

In the event that the Website shows links to other web pages through different buttons, links, banners or embedded content, the provider informs that these are directly managed by third parties, and the provider does not have the human or technical means to learn about prior form and / or control and / or approve all the information, content, products or services provided by other platforms to which links can be established from the Website.

Consequently, the provider may not assume any type of responsibility for any aspect related to the platform or web page to which a link could be established from the Website, specifically, by way of example and not limitation, on its operation, access , data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

In this sense, if users had effective knowledge that the activities carried out through these third-party web pages are illegal or contravene morality and / or public order, they must immediately notify the provider in order to proceed to disable it. the link to access them, an action that will be carried out in the shortest possible time.

In any case, the establishment of any type of link from the Website to another external website will not imply that there is any kind of relationship, collaboration or dependence between the provider and the person in charge of said external website.

LINKS TO THE PROVIDER'S CHANNEL ON OTHER PLATFORMS AND SOCIAL MEDIA

The provider makes available to users, through different tools and applications, means of link that allow users to access the channels and pages of the Website that the provider maintains on different platforms and social networks belonging to and / or managed by third parties (eg Facebook, Twitter, Pinterest, Google+, etc.). The sole purpose of including these links on the Website is to provide users with access to these channels on the different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between the provider and the owner, manufacturer or distributor of the linked platform, nor does it imply the acceptance and approval by the provider of its content and / or services, its owner being the manufacturer. or distributor the only responsible for them.

In no case does the provider share with Facebook, Twitter or any other social network that is incorporated in the future any type of private information about its users, its sole purpose being that established in these Conditions of Use, as well as in the Privacy Policy of the Website. In this sense, all the information that the user himself wishes to provide to these platforms will be under his own responsibility, the provider not intervening in said process.

The activation and use of these applications may entail the identification and authentication of the user (username / password) on the corresponding platforms, completely external to the Website and outside the control of the provider. By accessing these external networks, the user enters an environment not controlled by the provider, so the provider will not assume any responsibility for the security configuration of said environments.

Since the provider does not have any control over the content hosted on said channels, the user acknowledges and accepts that the provider does not assume any responsibility for the content or for the services that the user can access on said pages, or for any content. , products, services, advertising, or any other material available in them. For this reason, the user must exercise extreme caution in the evaluation and use of the information, content and services existing in the linked channels, and on the information of their own or of third parties that they want to share in said channels.

LINKS ON OTHER WEB PAGES WITH A DESTINATION TO THE WEBSITE

The provider does not authorize the establishment of a link to the Website from those pages that contain materials, information or content that is illicit, illegal, degrading, obscene and, in general, that contravenes laws, morals or public order, or social norms generally accepted.

In any case, users may establish links on their respective web pages that lead to the Website, as long as they meet the following conditions:

a) the link may not reproduce the content of the Website or parts of it in any way;

b) it is not allowed to create a browser or a border environment on the sections of the Website, nor may the Website be modified in any other way;

c) It is not allowed to make false, inaccurate or incorrect statements, indications on the Website and / or, in particular, declare or imply that the provider has authorized the link or that it has supervised or assumed in any way the contents or services offered or made available on the web page where said link is established;

d) The web page where the link to the Website is established will not contain information or content that is illegal, contrary to morality and generally accepted good customs and public order, nor will it contain content that is contrary to any rights of third parties, including those Intellectual and industrial property rights and / or the right to honor, personal or family privacy or one's own image or any other right, or content contrary to the regulations governing the protection of personal data.

The provider does not have the power or human or technical means to know, control or approve all the information, content, products or services provided by other web pages that have established links to the Website. The provider does not assume any type of responsibility for any aspect related to the web page that establishes that link to the Website, specifically, by way of example and not limited to, on its operation, access, data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

RESPONSIBILITIES AND GUARANTEES

FIRST AID LIFE LINE cannot guarantee the reliability, usefulness or accuracy of absolutely all the information and/or services of the Website, nor the usefulness or accuracy of the documentation made available through the Website.

Consequently, FIRST AID LIFE LINE does not guarantee or is responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said content; (iii) the absence of viruses and / or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and / or the impossibility of violating the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; and (vi) the damages or losses caused, to himself or to a third party, by any person who violates the conditions, rules and instructions that the provider establishes on the Website or through the violation of the Website's security systems.

FIRST AID LIFE LINE will not be responsible for the veracity, integrity or updating of the information published on the Website from sources other than it, as well as those contained in other platforms to which it is linked from the Website. FIRST AID LP will not assume responsibility for hypothetical damages that may arise from the use of said information.

In any case, FIRST AID LIFE LINE reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, the access, navigation, use, accommodation and / or downloading of the content and / or use of the services of the Website, With or without prior notification, to users who violate any of the provisions detailed in these Terms and Conditions, without the possibility of the user to demand any compensation for this cause.

FIRST AID LIFE LINE is not responsible for the accuracy, completeness or updating of the information published on the Website from outside sources, nor for those contained in other platforms that are linked from the Website. FIRST AID LIFE LINE shall not be liable for hypothetical damages that may arise from the use of such information.

In any case, FIRST AID LIFE LINE reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access, navigation, use, hosting and/or downloading of content and/or use of services of the Website, with or without prior notice, to users who contravene any of the provisions detailed in these Terms and Conditions, without the possibility for the user to claim any compensation for this cause.

CONFIDENTIALITY AND DATA PROTECTION

In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Private Parties ("LFPDPPP"), all personal data provided during the use of the Website will be treated in accordance with the provisions of the Privacy Policy that all users must expressly accept in order to use and register in the system.

SUSPENSION OF THE WEBSITE

FIRST AID LIFE LINE reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, the access, navigation, use, hosting and/or downloading of content and/or use of services of the Website, with or without prior notice, to users who contravene any of the provisions detailed in these Terms and Conditions, without the possibility for the user to claim any compensation for this cause.

MISCELLANEOUS

The headings of the different clauses are only informative, and will not affect, qualify or expand the interpretation of these Conditions of Use. Likewise, FIRST AID LP may modify the terms and conditions stipulated herein, totally or partially, publishing any change in the same form in which these Terms and Conditions appear or through any type of communication directed to users.

The temporary validity of these Terms and Conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified Terms and Conditions will become effective.

Regardless of the provisions of the particular conditions that may be established, the provider may terminate, suspend or interrupt, at any time and without prior notice, access to the contents of the Website, without the possibility of the user to demand any compensation. After said termination, the prohibitions on the use of the contents set forth above in these Terms and Conditions will remain in force.

Also, if the user breaches these Terms and Conditions, the provider may suspend or cancel your profile automatically and without notice, and in no case such suspension or cancellation would entitle the user to any compensation. For these purposes, FIRST AID LIFE LINE informs that it may inform and cooperate in a timely manner with the competent police and judicial authorities if it detects any violation of current legislation or if it has suspicion of the commission of any crime.

The contracting of any product and / or payment service offered by FIRST AID LP will be regulated by the general and / or particular conditions of each specific service provided for this purpose.

In the event of a discrepancy between the provisions of these Terms and Conditions and the particular conditions of each specific service of the Website, the provisions of the latter shall prevail.

In the event that any provision of these Terms and Conditions is declared null or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, said nullity or non-application will not affect the remaining provisions of these Terms and Conditions.

The failure of FIRST AID LIFE LINE to exercise or enforce any right or provision contained in these Terms and Conditions shall not constitute a waiver thereof, unless acknowledged and agreed to in writing by FIRST AID LIFE LINE.

APPLICABLE LAW AND COMPETENT JURISDICTION

Provided that the regulations in force for this purpose foresee the possibility for the parties to submit to a specific jurisdiction, for any litigation issue derived from or related to this Website, the Mexican legislation in force at the time of the litigation will apply, and we will submit to the Courts and corresponding Courts, as well as, where appropriate, the Consumer Arbitration Courts or similar to which we are adhered at the time of the dispute.

To file complaints in the use of our services, you can go by mail to the electronic or physical address indicated in the "contact" section, committing ourselves to seek at all times an amicable solution to the conflict.